16 Color Changing Rainbow Curtain Lights Backdrop Window Lights, 200 LED USB Remote Control Colorful Icicle Fairy Lights String Lights for Weddings Party, Christmas Decor-9.8ft x 9.8ft(Multiple Color) Faulty Product ReceivedContent:
Hello, I ordered this product and it was working fine. One day, the USB plug in completely broke out of nowhere. I have been attempting to contact your store for so long but your company did not put a business card in the box or on it or even on Amazon. I left many reviews hoping that your company would reach out to me but you all did not. The user manual it came with says that there is a "One year warranty service and 100% satisfaction guaranteed". I have not had this product for one year, so I am asking for a replacement. If you want, I can send back the broken product. Please let me know! Thank you!